Can't I just call the IRS?
Yes, the IRS accepts phone calls from the general public, however the average wait-time to speak with a IRS representative is about 2 hours per call. If you would like to contact the IRS directly, it is recommended that you visit your local IRS office or send a letter via US mail.
As a TaxRise employee, our attorneys and case managers have direct access to IRS representatives. If you are a TaxRise client, please allow you case manager to make all IRS contact on your behalf to limit unnecessary wait times
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