A great place to build your

career.

We’re small enough that all of us can make a difference, but large enough to lead our industry and tackle big problems. We move fast, celebrate great ideas, encourage testing and learning, and stretch for new solutions.

We want you to learn and grow with us. Onboarding programs, on-the-job training, career development sessions, and performance check-ins keep you on a path toward the next level.

We're Hiring!

CASE MANAGER
Irvine, CA

Job Description

TaxRise Inc is a leading nationwide tax resolution firm helping people solve their IRS tax problems. We bring innovation and a consumer-centric approach to helping our clients resolve liabilities and attain financial freedom. At TaxRise, we pride ourselves on providing a great environment for our employees to thrive in.

We are seeking a Case Manager to establish and train workload protocols of cases in order to ensure efficiency. The Case Manager will also have daily contact with their assigned clients to ensure the client is fully aware of the status of their case while maintaining transparency through open, helpful, and focused communication. You should have excellent customer service abilities, attention to detail, and a natural ability to multi-task, problem-solve, and manage a team.

Responsibilities:

  • Manage/Assist case managers with task, inquires, protocol and provide additional support as needed
  • Formulate and establish procedures with department Supervisor
  • Review files and information provided to clients to ensure proper procedures are being followed
  • De-escalate client issues with information updates and timely customer service
  • Assist Tax Professionals with pertinent information
  • Manage client compliance
  • Make recommendations for financial options to best serve the client
  • Collaborate with department Supervisor for the best ways to grow and manage processing
  • Ensure client files are maintained in accordance with company operating procedures
  • Manage daily outbound calls for collection and case updates
  • Accurately explain and represent case statuses
  • Manage a high volume of inbound client calls
  • Refer cases to quality assurance (QA) department as necessary
  • Assist tax pros, customer service, and financial analyst department
  • Complete OIC (Offer in Compromise) forms with financial analyst

Qualifications:

  • Highly motivated with a positive attitude and excellent people skills
  • Proficient computer skills, including working knowledge of (CRM) customer relationship management systems
  • Professional demeanor and attitude
  • Strong leadership abilities
  • Excellent written and verbal communication and customer services skills
  • Time management – multi-tasker, able to prioritize projects and follow up with processing team, sales, and clients in a timely manner
  • Knowledge of IRS protocol
  • Strong attention to detail
  • Ability to work independently
  • Income Tax knowledge
  • Customer service experience
  • 45-50 WPM typing ability
  • Basic computer proficiency
  • Ability to adjust to new system applications

Education:

Associate degree (A. A.) or equivalent from two-year college or technical school; or 2+ years related experience; or equivalent combination of education and experience.

What we Offer:

  • Medical, Dental, and Vision Insurance after 60 days
  • Paid Time Off (Vacation, Sick, Holidays)
  • Opportunities for career advancement
  • Casual Fridays Work Environment, including catered lunch every other week
  • Positive & Fun Work Culture!

Work Environment:

Indoors in a temperature-controlled environment and outdoors in a non-temperature-controlled environment.

The typical noise level for this job is moderate.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. Employee is required to sit at desk for majority of the workday with occasional standing and walking within office environment. The employee is required to use hands and fingers for writing and typing, handle or feel office tools or controls; and reach with hands and arms. Employee may occasionally crouch or kneel. The employee must occasionally lift and/or move up to 20lbs. Specific vision abilities required by the job include close vision, distance vision (may be corrected), peripheral vision, depth perception, and ability to focus on task at hand.

TAXRISE INC is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Type: Full-time

Salary: $15-$17 hourly

Job Type: Full-time

Pay: $15.00 – $17.00 per hour

Benefits:

  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Vision Insurance

Schedule:

  • Monday to Friday

Experience:

  • IRS proctocol: 1 year (Preferred)
  • Case Management: 2 years (Preferred)
  • Customer Service: 2 years (Preferred)

Education:

  • Associate (Preferred)

Work Location:

  • One location

Pay Frequency:

  • Bi weekly or Twice monthly

This Company Describes Its Culture as:

  • Innovative — innovative and risk-taking
  • Outcome-oriented — results-focused with strong performance culture
  • People-oriented — supportive and fairness-focused
  • Team-oriented — cooperative and collaborative

Work Remotely:

  • No

INSIDE SALES ASSOCIATES
Irvine, CA

Are you driven by the idea of uncapped commissions?

Would you like to make $10k/month or more? (Our top reps are doing it in less than 4 months)

Are you self-motivated and energized by exceeding sales goals? Does it matter to you that the company you represent maintains the highest service standards? If so, we are exactly what you are looking for!

We have an immediate need to hire 10 sales associates with a start date as early as next Monday, 6/15/20.

All you need to do is apply and you will receive a calendar invite to attend our HR Hiring Event this Friday, 6/12/20 to hear more about the job and our in-depth paid training program.

TaxRise is an innovative tax resolution company that has become America’s fastest growing tax relief firm. We do it by providing the best possible service to our clients and our team of tax attorneys, CPAs and enrolled agents are the best in the business.

In addition, our in-house marketing team are experts at generating highly qualified leads. Which means we have more leads than we know what to do with and are expanding rapidly.

Whether you are an entry level sales person or a seasoned sales professional, you can make a difference at our rapidly growing company.

What you will do as an Inside Sales Representative:

  • Take inbound calls from direct mail, TV, radio and web leads.
  • Make outbound calls, on hot/warm data leads
  • Send emails and texts to follow up on your pipeline of leads
  • Utilize a consultative sales approach to explain our programs and services
  • Be an effective closer
  • Manage your leads/calendar/time efficiently to ensure that all monthly sales goals are met

What do Inside Sales Representatives love about working here?

  • Generous commissions
  • Great culture
  • Positive
  • Motivational
  • Supportive
  • FUN lively atmosphere
  • Ability to earn more than 10k/month
  • ** NO COLD CALLING***

What you will get if you work with us:

  • A compensation structure that allows for uncapped earnings
  • Comprehensive, ongoing paid training
  • A competitive, supportive sales environment
  • Innovative technology
  • A fun, lively work environment
  • GROWTH OPPORTUNITIES

What will make you a successful Inside Sales Rep:

  • Minimum of 1 year of SALES experience, call center or inside sales experience preferred
  • A strong hunger for financial success
  • Being a self-starter with an entrepreneurial spirit and a need to exceed goals
  • PASSION for helping people with an extraordinary focus on the clients’ needs
  • A POSITIVE ATTITUDE
  • Being an articulate, confident, and conscientious communicator
  • Having an EMPATHETIC ear and excellent active listening skills
  • Being a trainable, COACHABLE, constant learner
  • Being a multi-tasker with amazing organizational skills and great attention to detail
  • Technical savvy; able to use multiple computer systems while in conversation with a client

TaxRise is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Join a company that you can be proud of and start changing lives.

Text “apply” to 67563 or reply to this email.

Job Type: Full-time

Salary: $60,000.00 to $200,000.00 /year

Job Type: Full-time

Pay: $60,000.00 – $200,000.00 per year

Experience:

  • Sales: 1 year (Preferred)

Education:

  • Associate (Preferred)

Additional Compensation:

  • Commission
  • Bonuses

Work Location:

  • One location

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Professional development assistance

Paid Training:

  • Yes

Management:

  • Team Lead

This Company Describes Its Culture as:

  • Detail-oriented — quality and precision-focused
  • Innovative — innovative and risk-taking
  • Aggressive — competitive and growth-oriented
  • Outcome-oriented — results-focused with strong performance culture
  • Team-oriented — cooperative and collaborative

Schedule:

  • Monday to Friday

Work Remotely:

  • No

LEAD DATA ENGINEER
Irvine, CA

TaxRise Inc is a leading nationwide tax resolution firm helping people solve their IRS tax problems. We bring innovation and a consumer-centric approach to helping our clients resolve liabilities and attain financial freedom. At TaxRise, we pride ourselves on providing a great environment for our employees to thrive in.

We are seeking an experienced Data Engineer to lead the development of our data warehouse system. In this role, you will lead the ETL design, architecture, create and manage physical data structures designed for flexibility, scalability and resiliency to support current and future business needs. You’ll design, build, and maintain processes and components of a data pipeline to support analytics across LID, focusing on data quality and governance, pipeline performance, and best practices for democratized data access.You will also mentor and train new team members on design and development on our ETL Process and make recommendations to improve our model.

If you’re an expert in data engineering, traditional data warehousing, ETL and/or big data pipeline and processing, you’re exactly who we’re seeking. Technical capabilities aside, if you’re a self-starter who’s comfortable with ambiguity, able to think big without overlooking minute details, and who thrives in a fast-paced environment, you’re perfect for our team.

Responsibilities:

  • Lead and participate in the design and development of ETL and ELT processes for data integration using Google Cloud Platform applications (BigQuery)
  • Design, build, and maintain processes and components of a streaming data/ETL pipeline to support real-time analytics (from requirements to data transformation, data modeling, metric definition, reporting, etc.)
  • Focus on data quality-detect data/analytics quality issues all the way down to root cause, and implement fixes and data audits to prevent/capture such issues
  • Design, create and manage physical data structures designed for flexibility, scalability and resiliency to support future business needs.

Factors for Success:

  • 3+ years of data engineering experience in traditional data warehousing, ETL and/or big data pipeline & processing environments
  • Strong data modeling and SQL experience
  • Experience with columnar storage and massive parallel processing data warehouses (BigQuery preferred)
  • Experience with NoSQL architecture
  • Strong experience with Python, Java, SQL, and/or similar languages
  • Experience developing programs to parse, process, clean, organize, and analyze large data sets

Qualifications:

  • Experience with BigQuery
  • Experience with GCP services including Dataflow, Cloud Storage, Compute Engine, App Engine, Pub/Sub
  • Bachelor’s Degree preferred, and/or a minimum of four (4) + related work experience.
  • 3+ years of relevant experience in one of the following areas: Data engineering, database engineering, business intelligence or business analytics.interpersonal skills.
  • 3+ years of hands-on experience in writing complex, highly-optimized SQL queries across large data sets.
  • 3+ years of experience in scripting languages like Python etc.

What we Offer:

  • Medical, Dental, and Vision Insurance after 60 days
  • Paid Time Off (Vacation, Sick, Holidays)
  • Opportunities for career advancement
  • Casual Fridays Work Environment, including catered lunch every other week
  • Positive & Fun Work Culture!

We look for exceptional people with proven track records of performance and achievement, and are far more interested in aptitude and potential than expertise in any particular technology, tool set, or professional domain. If you’re inspired by the idea of working on interesting problems with talented colleagues, we invite you to share your resume and explore the possibility of joining our team.

Work Environment:

This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and standard office supplies. While working in the office, the setting is a standard office environment with low to moderate noise levels and temperature controlled.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. Employee is required to sit at desk for majority of the workday with occasional standing and walking within office environment. The employee is required to use hands and fingers for writing and typing, handle or feel office tools or controls; and reach with hands and arms. Employee may occasionally crouch or kneel. The employee must occasionally lift and/or move up to 20lbs. Specific vision abilities required by the job include close vision, distance vision (may be corrected), peripheral vision, depth perception, and ability to focus on task at hand.

TAXRISE INC is an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Job Type: Full-time

Salary: $115-$130,000 a year

Job Type: Full-time

Pay: $115,000.00 – $130,000.00 per year

Benefits:

  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Professional Development Assistance
  • Vision Insurance

Schedule:

  • Monday to Friday

Experience:

  • Google Cloud Platform: 2 years (Required)
  • Data Warehouse: 3 years (Required)
  • Python : 2 years (Required)

Education:

  • Bachelor’s (Preferred)

Work authorization:

  • United States (Preferred)

Additional Compensation:

  • Bonuses

Work Location:

  • One location

This Company Describes Its Culture as:

  • Innovative — innovative and risk-taking
  • Outcome-oriented — results-focused with strong performance culture
  • Team-oriented — cooperative and collaborative

This Job Is:

  • Open to applicants who do not have a college diploma

Company’s website:

  • taxrise.com

Company’s Facebook page:

  • https://www.facebook.com/taxrise

Work Remotely:

  • No