Frequently Asked Questions

Your questions. Answered.

What should I do if I get in trouble with the IRS again?

After your resolution, you can choose to enroll in our LifeRise program. This will keep you protected against IRS audits, garnishments, liens and levies, and it will also discount all tax resolution fees if you end up needing them in the future. We’ll file your taxes every year your membership is active. This will ensure that your taxes are filed properly, on time, and will help avoid future audits.

Is there anything I can do to help move the process along?

The burden to prove your financial hardship to the IRS falls on us, but we need to provide the Federal/State government with updated financial documents including but limited to: your most recent pay stubs, bank statements, and utility bills. Your case manager will provide you with a list of required documents.

See Your Resolution Checklist for additional information.

I need to file some past tax returns, but don’t know where to start. What documents do I need?

We will need your latest W-2 or 1099 from your most recent employer and any deductions you may have. We’ll guide you through obtaining the necessary documentation if assistance is needed.

See Your Resolution Checklist for additional information.

How much will the full resolution cost?

The cost of your resolution will be dependent on your tax liability situation as well as the program that we enroll you into.

While your Resolution Officer will quote you an estimated cost of resolution during your initial consultation, the final cost will be determined based on the findings from our discovery analysis. Due to this, the fee that you pay for your discovery analysis will be attributed to your total resolution fee.

Do I continue making payments on my current installment agreement?

If you have an installment agreement with the state, you must maintain timely payments. If your installment agreement is with the IRS, it is your choice to continue making that payment.

If you choose to discontinue your payments with the IRS, please forward any notices from the IRS to your case manager immediately.

What happens if the IRS contacts me?

With our Power of Attorney in place, the IRS should no longer be contacting you. If you do receive a letter from the IRS, send it to your case manager as soon as possible and we’ll take care of the rest.

How long will it take to receive my resolution?

An IRS resolution typically takes 3 to 8 months but is dependent on consistent and open communication with your case manager.

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